Privacy Policy
Last updated: [November 2022]
This Privacy Policy explains how CuppaPug ("we" or "us") collects, uses, and discloses your information when you visit our website [www.cuppapug.com] (the "Website") and use our services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website and services, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you visit our Website, we may collect certain personally identifiable information ("Personal Information") that you voluntarily provide to us. This may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
1.2 Non-Personal Information
We may also collect non-personally identifiable information ("Non-Personal Information") automatically when you visit our Website. This may include:
- IP address
- Browser type
- Operating system
- Referring website
- Website usage information (e.g., pages visited, time spent on the Website)
2. Use of Information
We use the collected information for various purposes, including:
- Providing and improving our services
- Responding to your inquiries and requests
- Processing payments
- Sending administrative information (e.g., updates on our services, changes to our policies)
- Personalizing your experience on our Website
- Analyzing trends and statistics
- Complying with legal obligations
3. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
4. Data Security
We take reasonable measures to protect the security of your Personal Information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the website's or service provider's systems to recognize your browser and capture and remember certain information.
6. Third-Party Services
We may use third-party services to assist us in operating our Website and services. These third-party service providers have their own privacy policies and may collect, use, and disclose your information in accordance with their policies. We recommend that you review the privacy policies of these third-party providers.
7. GDPR Compliance
If you are a resident of the European Economic Area (EEA), our processing of your Personal Information will comply with the General Data Protection Regulation (GDPR). We will only process your Personal Information on lawful grounds and in compliance with the principles of the GDPR.
8. Your Rights
If you are a resident of the EEA, you have the following rights regarding your Personal Information:
- The right to access and obtain a copy of your Personal Information
- The right to rectify any inaccurate or incomplete Personal Information
- The right to erasure of your Personal Information
- The right to restrict the processing of your Personal Information
- The right to object to the processing of your Personal Information
- The right to data portability
- The right to withdraw your consent at any time (where applicable)
- The right to lodge a complaint with a supervisory authority
9. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete the information as soon as possible.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our Website. It is your responsibility to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at bookings@cuppapug.com.
This Privacy Policy applies only to information collected through our Website and does not apply to information collected offline or through other channels.